Card Services Specialist - Debit & Card Support

Liberty Federal Credit Union; Evansville (IN); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

Paid holidays

Paid time off

Medical, dental and vision insurance

401(k) with matching

Group term life insurance

Disability insurance

Tuition reimbursement

Zusammenfassung

Liberty FCU is seeking a Card Services Assistant to provide responsive member support for card-related inquiries and to process debit/ATM card applications across branch and online channels.

This full-time clerical role at the Evansville Operations Center requires excellent communication, strong multitasking, willingness to work Saturdays and evenings, and a security-minded approach to handling member information and card data. You will help with routine processing and card maintenance.

Qualifikationen

• Experience in customer service or call center environments.
• Ability to handle card-related inquiries accurately and securely.
• Willingness to work Saturdays and evenings as needed.

Aufgaben

• Serve as primary contact for members with card-related inquiries.
• Assist in processing debit and ATM card applications from branch and online channels.
• Close debit card accounts due to inactivity or account closures.
• Monitor returns and perform card-related maintenance tasks.
• Support Card Services operations during peak periods and vacations.
• Maintain knowledge of card services products and procedures.

Kenntnisse

Customer support

Multitasking

Communication

Cash handling

Attention to detail

Tools

Card processing software

Word processing

Jobbeschreibung

Liberty FCU is seeking a Card Services Assistant to provide responsive member support for card-related inquiries and to process debit/ATM card applications across branch and online channels.

This full-time clerical role at the Evansville Operations Center requires excellent communication, strong multitasking, willingness to work Saturdays and evenings, and a security-minded approach to handling member information and card data. You will help with routine processing and card maintenance.