Car Wash Site Operations Lead

Spotless Brands LLC; Fairborn (OH); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Spotless Brands LLC in Fairborn, OH is seeking an Assistant Site Manager to support the Site Manager in daily operations, supervise frontline teams, ensure customer experience, and uphold brand standards.

The role may involve car wash or lube/oil services, with exempt or non-exempt status depending on site and duties. This position serves as a stepping stone to site management and leadership development.

Responsabilidades

• Supervise and coordinate frontline team members during assigned shifts to ensure smooth operations
• Model and reinforce expected service behaviors, team communication, and adherence to brand standards
• Provide coaching, real-time feedback, and recognition to team members to support performance
• Assist Site Manager in onboarding and training new team members
• Support a "One Team" Spotless Brand culture by modeling teamwork, ensuring alignment with standards, and helping the team adapt through operational change
• Serve as acting manager when designated by the Site Manager or District Manager
• Participate in leadership development and training programs to prepare for future advancement
• Supports the damage claims process by collecting customer information, taking photos, and submitting documentation through vendor, Origami; Salaried and Hourly Assistant Managers are not allowed to make claim determinations
• Salaried Assistant Site Managers may assist in scheduling, labor cost tracking, basic reporting, and delegation of tasks during Site Manager’s absence
• Hourly Assistant Site Manager focuses on shift execution and frontline support with limited administrative duties unless designated by Site Manager

Descripción del empleo

Spotless Brands LLC in Fairborn, OH is seeking an Assistant Site Manager to support the Site Manager in daily operations, supervise frontline teams, ensure customer experience, and uphold brand standards.

The role may involve car wash or lube/oil services, with exempt or non-exempt status depending on site and duties. This position serves as a stepping stone to site management and leadership development.