Car Wash Site Manager: Growth Path & Benefits

Express Wash Concepts; Hamilton (OH); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Unlimited Wash Club

Uniforms provided

Paid vacation

Education reimbursement

Job summary

Express Wash Concepts in Hamilton, OH, is seeking a Site Manager to lead daily operations at Flying Ace Express Car Wash. You will drive sales, uphold service standards, train and motivate team members, and ensure the site delivers fast, eco-friendly washes with a top-notch customer experience.

The role requires 2–5 years of leadership, strong communication, and the ability to work weekends and close the site one night per week.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• 2–5 years of leadership experience, preferably in a customer-facing or operational role.
• At least 2 years of customer service experience with de-escalation and conflict resolution skills.
• Ability to work flexible hours, including weekends and holidays.
• Must be able to close the site one night per week.

Responsibilities

• Create and maintain a customer service culture at the site and be the main point of contact for customer issues.
• Hold team to high standards by setting, monitoring, and achieving sales, customer satisfaction, and retention goals.
• Ensure wash equipment, facilities, and staffing are maintained at high quality; oversee daily operations.
• Assist with recruiting, training, and onboarding new team members; manage site scheduling and labor budgets.
• Conduct regular team performance reviews and oversee inventory management and orders.

Skills

Leadership

Customer service

Communication

Team motivation

Education

High school diploma or equivalent

Associate or Bachelor's preferred

Tools

POS systems

Microsoft Office

Google Workspace

Job description

Express Wash Concepts in Hamilton, OH, is seeking a Site Manager to lead daily operations at Flying Ace Express Car Wash. You will drive sales, uphold service standards, train and motivate team members, and ensure the site delivers fast, eco-friendly washes with a top-notch customer experience.

The role requires 2–5 years of leadership, strong communication, and the ability to work weekends and close the site one night per week.