Car Wash Shift Lead: Team Coach & Operations Pro

Raindrop Car Wash; Birmingham (AL); On-site; USD 28,000 - 40,000; Full time

Job summary

Raindrop Car Wash is seeking a Shift Lead to support daily operations, uphold SOPs, coach teammates in real time, and help maintain tunnel uptime during assigned shifts. This role extends site management but does not provide full-site leadership.

You will ensure standards are followed and assist in basic equipment and chemical delivery tasks. The Shift Lead will drive membership sales in kiosk lanes, supervise when upper management is not present, and help keep the site organized, safe, and

Qualifications

• Strong verbal communication skills.
• Ability to multitask and lead by example in high-volume environments.
• Reliable attendance and schedule flexibility.
• Practical knowledge of wash equipment and flow.
• Observe and respond quickly to issues on site.
• Calm, confident demeanor under pressure.
• Willingness to support teammates and customers at all levels.
• Attention to detail and pride in site presentation.

Responsibilities

• Drive membership sales when operating in kiosk lane.
• Serve as the shift supervisor when upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace.
• Identify, document, and fix basic equipment issues.

Skills

Verbal communication

Multitasking

Leadership

Reliability

Attention to detail

Customer service

Lead by example

Job description

Raindrop Car Wash is seeking a Shift Lead to support daily operations, uphold SOPs, coach teammates in real time, and help maintain tunnel uptime during assigned shifts. This role extends site management but does not provide full-site leadership.

You will ensure standards are followed and assist in basic equipment and chemical delivery tasks. The Shift Lead will drive membership sales in kiosk lanes, supervise when upper management is not present, and help keep the site organized, safe, and