Car Wash Shift Lead: Coach, Troubleshoot & Keep Ops Flowing

Raindrop Car Wash

Albertville (AL)

On-site

USD 28,000 - 36,000

Full time

14 days+

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Job summary

Raindrop Car Wash in Albertville, AL is seeking a Shift Lead to support daily operations, coach teammates, and help maintain tunnel uptime on assigned shifts. You will enforce SOPs, coach in real time, and assist with basic troubleshooting of equipment and chemical delivery.

Join a team focused on delivering excellent car-washing experiences, customer service, and a clean, welcoming facility. This outdoor role requires standing for long periods and occasional heavy lifting.

Qualifications

Strong verbal communication skills required for coaching and customer interactions.
Ability to multitask and lead by example in a high-volume environment.
Reliable attendance with flexible scheduling availability.
Practical knowledge of wash equipment and flow processes.
Ability to observe and respond quickly to on-site issues.
Remain calm and confident under pressure while guiding the team.
Willingness to support teammates and customers at all levels.
Attention to detail and pride in maintaining site presentation.
Ability to stand and move for long periods and lift 35+ pounds as needed.

Responsibilities

Drive membership sales when operating in kiosk lane, especially during peak period.
Serve as the shift supervisor when upper management is not present.
Maintain consistent coverage and proper positioning of all customer associates.
Deliver corrective coaching or redirection in the moment.
Ensure prep, lot, and kiosk functions are active, organized, and on pace.
Identify, document, and fix basic equipment issues.