Shift Lead - Albertville

Raindrop Car Wash; Albertville (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Raindrop Car Wash in Albertville, AL is seeking a Shift Lead to support daily operations, coach teammates, and help maintain tunnel uptime on assigned shifts. You will enforce SOPs, coach in real time, and assist with basic troubleshooting of equipment and chemical delivery.

Join a team focused on delivering excellent car-washing experiences, customer service, and a clean, welcoming facility. This outdoor role requires standing for long periods and occasional heavy lifting.

Qualifications

• Strong verbal communication skills required for coaching and customer interactions.
• Ability to multitask and lead by example in a high-volume environment.
• Reliable attendance with flexible scheduling availability.
• Practical knowledge of wash equipment and flow processes.
• Ability to observe and respond quickly to on-site issues.
• Remain calm and confident under pressure while guiding the team.
• Willingness to support teammates and customers at all levels.
• Attention to detail and pride in maintaining site presentation.
• Ability to stand and move for long periods and lift 35+ pounds as needed.

Responsibilities

• Drive membership sales when operating in kiosk lane, especially during peak period.
• Serve as the shift supervisor when upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace.
• Identify, document, and fix basic equipment issues.

Skills

Strong verbal communication

Multitask leadership

Reliability and schedule flexibility

Wash equipment & flow know-how

On-site issue observation & response

Calm, confident under pressure

Support teammates and customers at all

Attention to detail & site appearance

Stand/walk long periods; lift 35+ lbs

Job description

Summary

Raindrop Car Wash is an organization fully committed to delivering a consistently excellent car washing experience. As part of our commitment to excellence, we strive to provide our customers with a friendly team, a clean and welcoming facility, and a high-quality wash on every visit.

The Shift Lead at Raindrop Car Wash serves as an extension of site management by supporting day-to-day operations, ensuring team performance, and maintaining tunnel uptime during assigned shifts. While not responsible for full-site
leadership, the Shift Lead is expected to uphold and enforce Standard Operating Procedures (SOPs), coach teammates in real time, support and assist in basic troubleshooting of equipment or chemical delivery.

Duties & Responsibilities

• Drive membership sales when operating in kiosk lane, especially during peak period.
• Serve as the shift supervisor when the upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace
• Identify, document, and fix basic equipment issues.

Job Requirements

• Strong verbal communication skills
• Ability to multitask and lead by example in high-volume environments
• Reliable attendance and schedule flexibility
• Practical knowledge of wash equipment and flow
• Ability to observe and respond quickly to issues on site
• Calm, confident demeanor under pressure
• Willingness to support both teammates and customers at all levels
• Attention to detail and pride in site presentation
• Ability to stand and move for long periods and lift 35+ pounds as needed

Working Conditions

This position involves outdoor work in variable weather conditions and requires frequent movement between areas of the site. Exposure to water, chemicals, and motorized equipment is common. Shift Leads are expected to work weekends, evenings, and cover gaps in the schedule when needed.