Shift Lead — High-Volume Car Wash Team Coach

Raindrop Car Wash; Bessemer (AL); On-site; USD 21,000 - 25,000; Full time

Job summary

Raindrop Car Wash is seeking a Shift Lead to support daily operations, supervise teammates, and uphold SOPs during assigned shifts. You will help ensure tunnel uptime, coach staff in real time, and assist with basic equipment or chemical delivery issues to maintain a fast, friendly wash experience.

The role requires strong communication, the ability to multitask in high-volume environments, and reliable attendance. Weekend and evening coverage may be needed to keep operations running smoothly.

Qualifications

• Strong verbal communication skills are required.
• Ability to multitask and lead by example in high-volume environments.
• Reliable attendance and schedule flexibility are essential.
• Practical knowledge of wash equipment and flow is helpful.
• Ability to observe and respond quickly to issues on site.
• Remain calm and confident under pressure.
• Willingness to support teammates and customers at all levels.
• Attention to detail and pride in site presentation.

Responsibilities

• Drive membership sales when operating in kiosk lane during peak periods.
• Serve as the shift supervisor when upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace.
• Identify, document, and fix basic equipment issues.

Skills

Strong verbal communication

Multitask effectively

Reliable attendance

Wash equipment knowledge

On-site issue response

Calm under pressure

Team support

Attention to detail

Job description

Raindrop Car Wash is seeking a Shift Lead to support daily operations, supervise teammates, and uphold SOPs during assigned shifts. You will help ensure tunnel uptime, coach staff in real time, and assist with basic equipment or chemical delivery issues to maintain a fast, friendly wash experience.

The role requires strong communication, the ability to multitask in high-volume environments, and reliable attendance. Weekend and evening coverage may be needed to keep operations running smoothly.