Shift Lead: High-Impact Team Coach & Uptime Leader

Raindrop Car Wash; Pinson (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Raindrop Car Wash is seeking a Shift Lead to support day-to-day operations, coach teammates, and keep equipment running during shifts. This role extends site management responsibilities while upholding SOPs and ensuring a friendly, efficient wash experience.

Candidates should have strong communication, the ability to multitask in a fast-paced environment, and a willingness to work weekends and evenings outdoors in variable weather.

Qualifications

• Strong verbal communication skills.
• Ability to multitask and lead by example in high-volume environments.
• Reliable attendance and schedule flexibility.
• Practical knowledge of wash equipment and flow.
• Ability to observe and respond quickly to issues on site.
• Calm, confident demeanor under pressure.
• Willingness to support both teammates and customers at all levels.
• Attention to detail and pride in site presentation.
• Ability to stand and move for long periods and lift 35+ pounds as needed.

Responsibilities

• Drive membership sales when operating in kiosk lane, especially during peak period.
• Serve as the shift supervisor when the upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace
• Identify, document, and fix basic equipment issues.

Skills

Verbal communication

Multitask leadership

Attendance reliability

Wash equipment knowledge

On-site responsiveness

Composure under pressure

Team and customer support

Attention to detail

Physical stamina

Job description

Raindrop Car Wash is seeking a Shift Lead to support day-to-day operations, coach teammates, and keep equipment running during shifts. This role extends site management responsibilities while upholding SOPs and ensuring a friendly, efficient wash experience.

Candidates should have strong communication, the ability to multitask in a fast-paced environment, and a willingness to work weekends and evenings outdoors in variable weather.