Car Wash Shift Lead: Own the Shift, Lead the Crew

Whistle Express Car Wash; Winston-Salem (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot and run the site when management is not on-site. This is a leadership role requiring ownership, accountability, and a readiness to lead a fast-paced outdoor operation.

You’ll engage customers, educate them on wash packages, and drive memberships while ensuring top-notch quality and adherence to safety protocols. The role emphasizes teamwork, opening/closing duties, and proactive problem resolution.

Qualifications

• Experience in leading a team or shift supervisory role
• Excellent communication and guest service skills
• Ability to work outdoors and stay physically active

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Direct vehicles into the wash tunnel and prep for cleaning, following safety protocols.
• Lead the team during shifts, opening/closing procedures, and handle unexpected issues.
• Monitor equipment and ensure wash quality, reporting malfunctions or issues.

Skills

Customer service

Leadership

Team coordination

Opening/Closing procedures

Safety protocols

Job description

Whistle Express Car Wash is seeking a Shift Lead to set the standard on the lot and run the site when management is not on-site. This is a leadership role requiring ownership, accountability, and a readiness to lead a fast-paced outdoor operation.

You’ll engage customers, educate them on wash packages, and drive memberships while ensuring top-notch quality and adherence to safety protocols. The role emphasizes teamwork, opening/closing duties, and proactive problem resolution.