Car Wash Shift Lead: Elevate Service & Team

5 Minute Express Car Wash; Pearl (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

5 Minute Express Car Wash in Pearl, MS seeks a dependable Shift Leader to oversee daily operations at our car wash location. You will support the team, ensure a smooth, safe, and efficient shift, and help deliver an exceptional customer experience.

You will lead team members during shifts, assist with opening/closing, monitor workflow, coach staff, handle customer questions professionally, and help maintain cleanliness and safety standards.

Qualifications

• Experience in customer service or fast-paced operations.
• Ability to lead by example and motivate others.
• Strong communication and problem-solving skills.
• Reliable, organized, and attentive to detail.
• Comfortable working outdoors and on your feet for extended periods.
• Familiarity with POS systems is a plus.

Responsibilities

• Lead and support team members during assigned shifts.
• Help open, close, and maintain the site according to company procedures.
• Monitor workflow to ensure prompt, high-quality service for every customer.
• Provide guidance, coaching, and hands-on support to team members as needed.
• Address customer questions and concerns in a professional and courteous manner.
• Help maintain cleanliness, organization, and safety standards throughout the location.
• Support equipment checks and report maintenance issues promptly.
• Assist with cash handling, point-of-sale processes, and basic shift documentation when required.
• Communicate effectively with management regarding staffing, performance, safety, and operational needs.

Skills

Team leadership

Customer service

Communication skills

Problem-solving

Attention to detail

Safety awareness

Tools

POS system

Job description

5 Minute Express Car Wash in Pearl, MS seeks a dependable Shift Leader to oversee daily operations at our car wash location. You will support the team, ensure a smooth, safe, and efficient shift, and help deliver an exceptional customer experience.

You will lead team members during shifts, assist with opening/closing, monitor workflow, coach staff, handle customer questions professionally, and help maintain cleanliness and safety standards.