Shift Lead: Lead Customer Experience & Daily Operations

Carwashexpress; Ridgeland (MS); On-site; USD 30,000 - 45,000; Full time

Job summary

Carwashexpress in Ridgeland is looking for a Shift Lead who will help ensure smooth operations by supporting the team and delivering excellent customer service. You'll engage with customers, assist in daily operations, and lead the team when management isn't present.

This role requires strong leadership and attention to detail, as you will also monitor vehicle quality before and after washes to maintain standards. If you're driven and enjoy a fast-paced environment, this could be the perfect fit for you.

Qualifications

• Proven customer engagement skills.
• Ability to lead and motivate a team.
• Strong attention to detail in operations.
• Experience in a fast-paced work environment.

Responsibilities

• Greet customers and ensure a friendly experience.
• Direct vehicles safely for washing operations.
• Lead the team in the absence of management.
• Inspect vehicles for quality assurance.

Skills

Customer engagement

Operational efficiency

Team leadership

Attention to detail

Education

High school diploma or equivalent

Job description

Carwashexpress in Ridgeland is looking for a Shift Lead who will help ensure smooth operations by supporting the team and delivering excellent customer service. You'll engage with customers, assist in daily operations, and lead the team when management isn't present.

This role requires strong leadership and attention to detail, as you will also monitor vehicle quality before and after washes to maintain standards. If you're driven and enjoy a fast-paced environment, this could be the perfect fit for you.