Car Wash Shift Leader: Lead Ops & Service

5 Minute Express Carwash; Flowood (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

5 Minute Express Carwash in Flowood, MS seeks a dependable Shift Leader to supervise daily operations and support the team. You will help open/close, ensure safety, and deliver an excellent customer experience during each shift.

You will lead by example, coach staff, monitor workflow, handle basic POS tasks, and communicate with management about staffing and operational needs. Outdoor work and weekend availability required.

Qualifications

• Experience in customer service or team leadership.
• Strong communication and interpersonal skills.
• Ability to motivate others and lead by example.
• Reliable, organized, and detail-oriented.
• Willingness to work outdoors and on your feet for long periods.
• Flexible availability, including weekends and peak periods.

Responsibilities

• Lead and support team members during shifts.
• Open, close, and maintain the site per procedures.
• Monitor workflow to ensure prompt, high-quality service.
• Provide coaching and hands-on support to staff.
• Address customer questions professionally and courteously.
• Maintain cleanliness, organization, and safety at the location.
• Assist with equipment checks and report maintenance issues.

Skills

Customer service

Team leadership

Communication

Problem solving

Attention to detail

Outdoor work

Procedures adherence

POS familiarity

Job description

5 Minute Express Carwash in Flowood, MS seeks a dependable Shift Leader to supervise daily operations and support the team. You will help open/close, ensure safety, and deliver an excellent customer experience during each shift.

You will lead by example, coach staff, monitor workflow, handle basic POS tasks, and communicate with management about staffing and operational needs. Outdoor work and weekend availability required.