Car Wash Shift Leader: Team Guide & Operations Coach

5 Minute Express Car Wash; Flowood (MS); On-site; USD 16,531 - 22,041; Full time

Job summary

5 Minute Express Car Wash is seeking a dependable Shift Leader to help oversee daily operations at a busy car wash location. You will support the team, ensure a smooth, safe, and efficient shift, and deliver an excellent customer experience.

You'll lead by example, coach staff, manage basic cash handling and POS tasks, and keep the site clean and organized. This outdoors role requires strong communication, reliability, and the ability to work weekends during peak periods.

Qualifications

• Customer service or team leadership experience.
• Ability to lead by example and motivate others.
• Strong communication and problem-solving skills.
• Reliable, organized, and detail-oriented.
• Able to work outdoors and on feet for extended periods.
• Familiar with POS systems is a plus.

Responsibilities

• Lead and support team members during shifts.
• Open, close, and maintain site per procedures.
• Monitor workflow to ensure high-quality service.
• Provide coaching and hands-on support to staff.
• Address customer questions professionally.
• Maintain cleanliness, organization, and safety.
• Report maintenance issues promptly.
• Assist with cash handling and basic shift documentation.
• Communicate staffing and operational needs to management.

Skills

Team leadership

Customer service

Communication skills

Problem solving

Attention to detail

Safety awareness

Cash handling

POS familiarity

Tools

POS system

Job description

5 Minute Express Car Wash is seeking a dependable Shift Leader to help oversee daily operations at a busy car wash location. You will support the team, ensure a smooth, safe, and efficient shift, and deliver an excellent customer experience.

You'll lead by example, coach staff, manage basic cash handling and POS tasks, and keep the site clean and organized. This outdoors role requires strong communication, reliability, and the ability to work weekends during peak periods.