Car Wash Operations Leader: Hands-on, Team-Driven

5 Minute Express Car Wash; Brandon (MS); On-site; USD 42,000 - 55,000; Full time

Job summary

5 Minute Express Car Wash in Brandon, MS is seeking a dependable, hands-on Operations Lead to run daily car wash activities and bring practical mechanical knowledge for equipment upkeep and issue resolution.

This fast-paced role involves motivating a team, delivering excellent customer service, ensuring safety and equipment efficiency, supervising opening/closing, managing scheduling and inventory, and resolving service issues promptly.

Qualifications

• Experience in supervisory or operations roles preferred.
• Mechanical knowledge with ability to troubleshoot equipment.
• Strong leadership, communication, and problem-solving skills.
• Ability to work hands-on and stay organized under changing priorities.
• Customer service mindset with professional approach.
• Basic safety practices and equipment care understanding.
• Ability to work flexible hours including weekends/holidays.
• Reliable, proactive and team player.

Responsibilities

• Oversee day-to-day car wash operations to ensure smooth, efficient service.
• Supervise, train, and support team members to promote productivity, safety, and customer interactions.
• Monitor equipment performance and assist with basic mechanical troubleshooting, maintenance, and repairs.
• Identify operational issues and coordinate timely solutions to minimize downtime.
• Maintain cleanliness, organization, and safety standards throughout the facility.
• Manage opening and closing procedures, scheduling, and task assignments as needed.
• Track supplies, request inventory, and ensure materials are available for daily operations.
• Address customer concerns professionally and resolve service issues promptly.
• Support compliance with company policies, safety guidelines, and procedures.
• Assist with performance monitoring, reporting, and ongoing improvements to service quality and efficiency.

Skills

Supervisory

Leadership

Mechanical knowledge

Customer service

Communication

Problem solving

Safety awareness

Flexible hours

Teamwork

Organization

Job description

5 Minute Express Car Wash in Brandon, MS is seeking a dependable, hands-on Operations Lead to run daily car wash activities and bring practical mechanical knowledge for equipment upkeep and issue resolution.

This fast-paced role involves motivating a team, delivering excellent customer service, ensuring safety and equipment efficiency, supervising opening/closing, managing scheduling and inventory, and resolving service issues promptly.