Car Wash Operations Leader: Drive Results & Exceptional Service

Nouria Energy Services, Inc.; Manchester (NH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) plan

Paid time off

Holidays

Life insurance

Disability benefits

Tuition assistance

Employee assistance program

Job summary

Nouria Energy Services, Inc. is hiring a Site Manager to lead a high-volume car wash facility.You will drive daily operations, coach a team, ensure safety and quality, and optimize throughput to maximize customer satisfaction and revenue.

In this hands-on leadership role, you will monitor KPIs, manage staffing, and implement initiatives that enhance service delivery while maintaining a safe, compliant operation in a fast-paced environment.

Qualifications

• Minimum 18 years of age and ability to work up to 50 hours per week
• Leadership experience in supervising or managing teams in retail/service is preferred
• Strong organizational, communication, and multitasking skills required
• Customer-first mindset with commitment to delivering exceptional service
• Knowledge of safety standards and car wash equipment is a plus

Responsibilities

• Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance management
• Ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times
• Optimize workflow and vehicle throughput to minimize wait times and enhance customer experience
• Deliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally
• Execute sales initiatives and membership growth strategies to drive revenue and customer retention
• Monitor inventory levels and coordinate ordering of chemicals, parts, and operational supplies
• Enforce all safety procedures and regulatory compliance standards
• Review operational reports, KPIs, and financial metrics to improve site performance
• Partner with senior leadership to execute site-specific goals and business initiatives
• Resolve employee and customer conflicts effectively to maintain a positive, productive environment

Skills

Leadership

Team development

Organizational skills

Communication skills

Multitasking

Customer focus

Safety knowledge

MS Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Nouria Energy Services, Inc. is hiring a Site Manager to lead a high-volume car wash facility.You will drive daily operations, coach a team, ensure safety and quality, and optimize throughput to maximize customer satisfaction and revenue.

In this hands-on leadership role, you will monitor KPIs, manage staffing, and implement initiatives that enhance service delivery while maintaining a safe, compliant operation in a fast-paced environment.