Site Manager: Operations Leader & Team Builder

El Car Wash; Florida; Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

El Car Wash is seeking a Site Manager who will own the site’s performance, from team development to customer experience and financial results. You’ll set the tone, build a winning culture, and deliver daily results at a high-performing location.

You will lead staffing, scheduling, safety, uptime of equipment, and use data to drive improvements while upholding safety protocols and delivering standout service to every guest.

Responsabilidades

• Run the business - Lead all day-to-day operations — staffing, scheduling, performance, and execution — to deliver a high-performing site.
• Build and lead a winning team - Hire, train, coach, and develop your team to perform at a high level and grow within EL. Create succession depth — your best hire is the one you developed.
• Deliver a standout customer experience - Set the standard for fast, friendly, and flawless service — resolving concerns quickly and turning moments into lasting loyalty.
• Build collaborative culture - Create an environment where the team works together, handles conflict constructively, and holds each other to the standard without you having to manage every interaction.
• Drive performance and results - Own sales, labor, and operational metrics — read the data, explain the variance, and take action before it becomes a pattern.
• Lead with safety and compliance - Enforce all safety protocols and ensure a safe environment for customers and team members at all times.
• Own equipment and uptime - Maintain equipment, minimize downtime, and ensure everything is running reliably.
• Use data to lead - Analyze reports, financials, and performance metrics to make informed decisions and drive continuous improvement.

Descripción del empleo

El Car Wash is seeking a Site Manager who will own the site’s performance, from team development to customer experience and financial results. You’ll set the tone, build a winning culture, and deliver daily results at a high-performing location.

You will lead staffing, scheduling, safety, uptime of equipment, and use data to drive improvements while upholding safety protocols and delivering standout service to every guest.