Vehicle Tech & Customer Experience Specialist

Porsche Stevens Creek; Santa Clara (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Health care options

401(k) with company match

Career growth opportunities

Training resources

Job summary

Porsche Stevens Creek, a Penske Automotive Group dealership, seeks knowledgeable Product Specialists to provide exceptional customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person, ensuring owners get the most out of their vehicles.

The position offers pay of $20–$21 per hour and benefits through Penske. Join a Fortune 500 company recognized for Best Dealerships to Work For and Glassdoor Best Places to Work.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team attitude.
• Excellent communication, interpersonal and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Help customers with vehicle technology questions by email, phone, and in person.
• Assist customers in finding vehicles and answering product-related inquiries with accuracy and courtesy.
• Maintain world-class customer experience at every step of the sales journey.

Skills

Customer service orientation

Team player

Excellent communication

Organizational skills

Tools

MS Office Suite

CRM tools

Job description

Porsche Stevens Creek, a Penske Automotive Group dealership, seeks knowledgeable Product Specialists to provide exceptional customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person, ensuring owners get the most out of their vehicles.

The position offers pay of $20–$21 per hour and benefits through Penske. Join a Fortune 500 company recognized for Best Dealerships to Work For and Glassdoor Best Places to Work.