Car Technology & Experience Specialist

Honda of Danbury; Danbury (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Job summary

Honda of Danbury is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person to help them get the most from their Honda.

As a member of Penske Automotive Group, you will work in a support-driven, growth-oriented environment with comprehensive benefits and career development.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendly, enthusiastic and reliable with a team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work ethic in a fast-paced environment.

Responsibilities

• Help customers with vehicle technology questions by email, by phone and in person.
• Ensure owners get the most out of their vehicles.
• Maintain accurate customer records using CRM systems.
• Provide world-class car-buying experience throughout the sales journey.

Skills

Customer experience

Communication

Teamwork

Reliability

MS Office Suite

CRM tools

Tools

MS Office Suite

CRM tools

Job description

Honda of Danbury is seeking knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. You will assist customers with vehicle technology questions by email, phone, and in person to help them get the most from their Honda.

As a member of Penske Automotive Group, you will work in a support-driven, growth-oriented environment with comprehensive benefits and career development.