Product Specialist

Mercedes-Benz of South Charlotte; Pineville (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training resources

Job summary

Mercedes-Benz of South Charlotte is seeking a tech-savvy Product Specialist to join our dealership team and deliver extraordinary customer service experiences. You will prepare customer vehicles for delivery and explain the benefits and features of vehicles, while providing additional dealership sales support as needed.

This role offers opportunities for growth within a Fortune 500 company with a values-driven culture and comprehensive benefits.

Qualifications

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Responsibilities

• Product Specialists are responsible for preparing customer vehicles for delivery, explaining the benefits and features of vehicles, and providing additional dealership sales support as required.

Skills

Customer service

Communication

Teamwork

Sales support

Job description

Mercedes-Benz of South Charlotte, a Penske Automotive Group dealership, is looking for a tech-savvy Product Specialist to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Product Specialists are a critical part of the customer experience at our dealership. Product Specialists are responsible for preparing customer vehicles for delivery, explaining the benefits and features of vehicles, and providing additional dealership sales support as required. This is a great opportunity for an individual with an interest in customer service, strong technical skills, and the desire to grow their career.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.