Car Rental Service & Sales Specialist

GSP Transportation Inc; North Charleston (SC); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Referral program

Vision insurance

Résumé du poste

GSP Transportation Inc. in North Charleston, SC is seeking a friendly Customer Service Agent to greet customers, process rental transactions, and offer optional service options. You will work from the counter and over the phone, following SOPs to ensure a smooth, memorable car rental experience.

The role emphasizes sales, accuracy, and teamwork. You’ll handle inquiries, maintain files, and coordinate with shuttle drivers while providing reliable support and problem solving in a fast-paced

Qualifications

• Valid driver’s license and satisfactory motor vehicle report.
• Excellent problem-solving skills.
• Basic computer skills, including data entry, typing, and some experience with Microsoft Word and Excel.
• Ability to complete tasks with precision, speed, and a positive attitude.
• Ability to work well with a team.

Responsabilités

• Handle rental car transactions to accommodate customers
• Use effective sales techniques to encourage customers to utilize service options
• Receive telephone calls and handle or route customer-related issues
• Complete, review, and submit various reports to the supervisor or manager
• Maintain and update rental agreement files
• Enter and maintain information in location logs
• Complete car exchange requests in the computer system
• Communicate with shuttle drivers
• Perform additional responsibilities as assigned or required

Connaissances

Customer service

Sales

Problem solving

Data entry

Microsoft Word

Microsoft Excel

Teamwork

Positive attitude

Formation

High School Diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Description du poste

GSP Transportation Inc. in North Charleston, SC is seeking a friendly Customer Service Agent to greet customers, process rental transactions, and offer optional service options. You will work from the counter and over the phone, following SOPs to ensure a smooth, memorable car rental experience.

The role emphasizes sales, accuracy, and teamwork. You’ll handle inquiries, maintain files, and coordinate with shuttle drivers while providing reliable support and problem solving in a fast-paced