Car Rental Customer Service & Sales Pro

GSP Transportation; Hilton Head Island (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Referral program

Vision insurance

Job summary

GSP Transportation in Hilton Head Island, SC is seeking a Customer Sales Agent to greet customers and guide them through rental transactions, offering optional products and handling inquiries. The role emphasizes friendly service, accuracy, and proactive selling of service options.

The position involves processing transactions, maintaining records, and coordinating with shuttle drivers. The ideal candidate demonstrates a customer-first mindset, good communication, and teamwork.utations

Qualifications

• Valid driver’s license is required.
• Excellent problem-solving skills.
• Basic computer skills including data entry, typing, and MS Word/Excel.
• Ability to work with a team and provide courteous service.
• Sales-oriented with good communication.

Responsibilities

• Handle rental car transactions to accommodate customers
• Use effective sales techniques to encourage customers to utilize service options
• Receive telephone calls and handle or route customer-related issues
• Complete, review, and submit various reports to the supervisor or manager
• Maintain and update rental agreement files
• Enter and maintain information in location logs
• Complete car exchange requests in the computer system
• Communicate with shuttle drivers
• Perform additional responsibilities as assigned or required

Skills

Valid driver's license

Customer service

Sales orientation

Excellent problem-solving

Data entry

Typing

Microsoft Word

Microsoft Excel

Teamwork

Positive attitude

Education

High school diploma or equivalent

Job description

GSP Transportation in Hilton Head Island, SC is seeking a Customer Sales Agent to greet customers and guide them through rental transactions, offering optional products and handling inquiries. The role emphasizes friendly service, accuracy, and proactive selling of service options.

The position involves processing transactions, maintaining records, and coordinating with shuttle drivers. The ideal candidate demonstrates a customer-first mindset, good communication, and teamwork.utations