Car Buying & Service Concierge

CarMax; Montgomery (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax is seeking a Customer Specialist in Montgomery, AL, to deliver exceptional customer experiences. You will guide customers through their journey, ensuring a smooth buying or selling process. Essential responsibilities include customer service, vehicle assessments, and various administrative tasks. Candidates should possess strong communication skills, a high school diploma, and preferably some sales or customer service experience. Join CarMax in a supportive team atmosphere with opportunities for growth.

Qualifications

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness, and fun.
• Perform multiple duties in a high energy, fast-paced environment.
• Lift objects that weigh as much as 25 lbs.

Responsibilities

• Provide exceptional customer service by guiding customers every step of the way.
• Conduct vehicle condition assessments for customer appraisals.
• Perform various administrative duties including maintaining transaction paperwork.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax is seeking a Customer Specialist in Montgomery, AL, to deliver exceptional customer experiences. You will guide customers through their journey, ensuring a smooth buying or selling process. Essential responsibilities include customer service, vehicle assessments, and various administrative tasks. Candidates should possess strong communication skills, a high school diploma, and preferably some sales or customer service experience. Join CarMax in a supportive team atmosphere with opportunities for growth.