Capturis - Exceptions Invoice Analyst

Conservice; Logan (UT); Hybrid; USD 38,000 - 50,000; Full time

Job summary

Conservice seeks an Invoice Analyst to support utility providers by addressing balance forward issues, billing errors, and missing invoices. The role involves calling providers for extensions and expedited payments, researching balance forward reports, and helping clients pay on time.

The position is remote with a cadence of three in-office days per month, and schedules run 6 AM - 6 PM CST. You’ll join a stable, nationwide leader in utility management with growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong communication via phone and email.
• Detail oriented with solid problem-solving abilities.
• Able to work independently and in a team.

Responsibilities

• Work with utility providers to obtain extensions on past-due accounts.
• Research and maintain balance forward exception reports to ensure timely payments.
• Request extensions and expedited payments to avoid disconnection.
• Request missing invoices from providers.

Skills

Computer skills

Telephone etiquette

Research skills

Time management

Relationship building

Independent and team work

Flexibility

Education

High School Diploma or equivalent

Job description

Invoice Analyst

When you join Capturis, you're joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Location: Remote (3 days in office per month)

Schedule: Schedules from 6 AM - 6 PM CST

Overview

Our Invoice Analysts work with utility providers to identify and possibly correct balance forward issues, miscellaneous charges, and billing errors. In addition, they are responsible for calling utility providers to request extensions, request missing bills and corrected bills, as well as working through payment issues. If necessary the Invoice Analyst may need to request expedited payments. If you enjoy working in a fast paced office environment, apply today to join the Conservice team.

Responsibilities

As an Invoice Analyst, you will:

• Work with utility providers to get extensions on past due accounts
• Research and maintain the balance forward exception reports to pay client utility bills timely to avoid late fees
• Request extensions and expedited payments if necessary to avoid disconnection
• Request missing invoices

Preferred skills

• Strong Computer Skills
• Excellent telephone and email etiquette
• Excellent research and problem solving skills with a strong attention to detail.
• Time management and organization
• Ability to build and maintain professional relationships
• Able to work independently and with team members
• Flexibility and willingness to take directionWillingness to embrace challenges

Education & Experience

• High School Diploma or equivalent