Captain Assistant

Major Food Brand; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

A leading food service company is seeking Captain Assistants to enhance the dining experience for patrons. Responsibilities include serving food and beverages, maintaining a positive dining ambiance, and adhering to safety and sanitation protocols. Ideal candidates will be friendly, efficient, and attentive to patrons' needs, ensuring a memorable experience at the restaurant. This role contributes significantly to the restaurant's service quality and customer satisfaction.

Qualifications

• Experience in dining service preferred.
• Ability to communicate clearly with guests and team members.
• Capacity to manage multiple tasks in a fast-paced environment.

Responsibilities

• Serve patrons with food and beverages in a positive and friendly manner.
• Provide information to help food and beverage selections.
• Maintain dining ambiance with an enthusiastic attitude.
• Protect establishment by adhering to sanitation and safety policies.
• Assist in setting tables and decorating as needed.
• Adhere to sanitation, safety, and alcohol policies.
• Record orders and communicate guest dietary needs to kitchen/bar.
• Deliver orders and accompaniments to tables and ensure guest satisfaction.
• Monitor table status and replenish utensils and drinks as required.
• Conclude dining experience by inviting guests to return and processing payments.

Skills

Customer service

Teamwork

Salesmanship

Multitasking

Education

High school diploma

Tools

POS system

Job description

MFG is hiring Captain Assistants to join our team!

Job Responsibilities

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Equal Opportunity Employer
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