Captain Assistant

Major Food Brand; Miami (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading food service company is seeking Captain Assistants in Miami, Florida. Responsibilities include ensuring excellent service by serving food and beverages, maintaining the dining ambiance, and adhering to safety practices. Ideal candidates will have a positive attitude and strong communication skills. This role is pivotal in enhancing the dining experience, making it welcoming for all patrons. Join a vibrant team dedicated to providing top-notch customer service!

Qualifications

• Must have a friendly demeanor and excellent customer service skills.
• Ability to handle food and beverages responsibly.
• Knowledge of sanitation and safety policies in dining.

Responsibilities

• Serve patrons with food and beverages in a friendly manner.
• Maintain dining ambiance.
• Prepare dining space and set decorations.
• Adhere to sanitation and safety policies.

Job description

MFG is hiring Captain Assistants to join our team!

Responsibilities

• Serves patrons with food and beverages in a positive and friendly manner.
• Provides information to help food and beverage selections.
• Presents ordered choices in a prompt and efficient manner.
• Maintains dining ambiance with an enthusiastic attitude.
• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
• Responds to additional patron requirements by inquiring of needs and observing dining process.
• Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
• Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Equal Opportunity Employer
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