Capitol Campus Operations Specialist

Georgetown University; Washington (District of Columbia); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Tuition assistance

Health benefits

Work-life balance

Job summary

Georgetown University’s Capitol Campus in Washington, DC seeks an Operations Coordinator to manage front desk services, assist with facilities and guest interactions, and uphold security protocols for visitors, students, and staff.

Reporting to the Senior Director of Operations, the role emphasizes exceptional customer service, knowledge of campus programs, and ability to handle multiple tasks with a professional demeanor.

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred.
• Demonstrated ability to provide very high levels of customer service and time management.
• Familiarity with university offices, computers and financial systems is desirable.
• Proficient with Microsoft Office; comfortable with phone and email inquiries.

Responsibilities

• Provide critical customer service at the Level 1 reception desk for the Capitol Campus.
• Interface with staff, students, faculty and visitors; liaise with GUPD and facilities.
• Support daily operations, security protocols, and guest services coordination; may incur light manual tasks.

Skills

Customer service

Time management

Communication skills

Team collaboration

Problem solving

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

University protocols

Job description

Georgetown University’s Capitol Campus in Washington, DC seeks an Operations Coordinator to manage front desk services, assist with facilities and guest interactions, and uphold security protocols for visitors, students, and staff.

Reporting to the Senior Director of Operations, the role emphasizes exceptional customer service, knowledge of campus programs, and ability to handle multiple tasks with a professional demeanor.