Capitol Campus Operations & Guest Services Coordinator

Georgetown University; Milwaukee (WI); On-site; USD 26,000 - 40,000; Full time

Job summary

The Operations Coordinator at Georgetown University’s Capitol Campus provides frontline customer service at the Level 1 reception desk at 111 Massachusetts Ave. This on-campus role requires excellent interaction with staff, students, faculty and visitors and close collaboration with the Operations Team.

The successful candidate will support facilities, security and guest services, have knowledge of campus programming, and may perform light manual labor.

Qualifications

• High School Diploma required; 2 years admin exp preferred.
• Bachelor’s degree preferred.
• Strong customer service and time management skills.

Responsibilities

• Provide critical customer service at the Level 1 reception desk.
• Support facilities, security, and guest services coordination.
• Serve as liaison to staff, students, faculty and visitors.
• May perform light manual labor.

Skills

Customer service

Time management

Problem solving

Interpersonal skills

Written and verbal communication

Team player

Attention to detail

Policy enforcement

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Google Workspace

Job description

The Operations Coordinator at Georgetown University’s Capitol Campus provides frontline customer service at the Level 1 reception desk at 111 Massachusetts Ave. This on-campus role requires excellent interaction with staff, students, faculty and visitors and close collaboration with the Operations Team.

The successful candidate will support facilities, security and guest services, have knowledge of campus programming, and may perform light manual labor.