Capitol Hill Operations & Guest Services Associate

Akin Gump Strauss Hauer & Feld LLP; Washington (District of Columbia); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Akin Gump Strauss Hauer & Feld LLP is seeking an Operations Assistant to support the Capitol Hill office. The role focuses on welcoming clients, guests, and staff, and ensuring a professional, well-maintained environment.

Responsibilities include reception coverage, conference services support, inventory management, light cleaning, and coordinating with vendors and building management to resolve issues. The role reports to the Conference and Guest Services Manager.

Qualifications

• High school diploma or equivalent is required.
• 1+ year in a similar role with conference services or office support preferred.
• Experience on Capitol Hill or in government/public affairs environments is a plus.
• Knowledge of mail/courier services and deadlines.
• Ability to operate office equipment including copiers and fax machines.
• Proficient with Microsoft Office and PDF workflows.
• Strong communication, organization and multitasking abilities.

Responsibilities

• Serve as primary point of contact for Capitol Hill office and greet guests.
• Maintain a welcoming, professional reception and ensure spaces are clean and stocked.
• Prepare office for daily operations and manage beverage stations and supplies.
• Perform routine maintenance of shared spaces and equipment.
• Provide audio-visual support for meetings and video conferences.
• Monitor inventory and place orders per firm guidelines.
• Coordinate routine maintenance with vendors and building management.
• Distribute visitor keys and uphold security procedures.
• Support Events Coordinator with room reservations and event needs.

Skills

Reception skills

Customer service

Attention to detail

Communication

Time management

Education

High school diploma or equivalent

Tools

Copy machines

Fax machine

Microsoft Office (Word, Excel, Outlook)

Adobe Acrobat

PDF handling

Job description

Akin Gump Strauss Hauer & Feld LLP is seeking an Operations Assistant to support the Capitol Hill office. The role focuses on welcoming clients, guests, and staff, and ensuring a professional, well-maintained environment.

Responsibilities include reception coverage, conference services support, inventory management, light cleaning, and coordinating with vendors and building management to resolve issues. The role reports to the Conference and Guest Services Manager.