Cape Town MD — Growth & Data-Driven Operations Leader

Trivelta; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Trivelta, a provider of AI-native software infrastructure for sportsbook and gaming, operates with a global team across Boston, Barcelona, Monterrey, and Indore and is expanding to Cape Town. We are seeking an experienced operations leader to drive scalable growth and build a high-performing team in the new office.

You will own the Cape Town operations, align local market initiatives with global strategy, and leverage data to optimize conversion, retention, and lifetime value for partners in a

Qualifications

• 5+ years leading operations in high-growth digital businesses (fintech, SaaS, marketplaces, e-commerce, or travel).
• Strong analytical skills using BI tools; SQL is a plus.

Responsibilities

• Serve as the operational bridge between local market needs and internal teams, identifying product improvements and validating new features.
• Develop a deep understanding of customer journeys and funnels, analyzing KPIs to drive conversion, retention, and lifetime value.
• Take full ownership of the Cape Town office, building and leading the team as the market grows.
• Ensure alignment with company strategy while adapting execution to local market needs.
• Monitor business performance using dashboards and large datasets, providing data-driven recommendations.
• Develop expertise in payment ecosystems, fraud prevention, and risk management, collaborating with cross-functional teams.

Skills

Tableau

Power BI

Looker

QuickSight

SQL

Job description

Trivelta, a provider of AI-native software infrastructure for sportsbook and gaming, operates with a global team across Boston, Barcelona, Monterrey, and Indore and is expanding to Cape Town. We are seeking an experienced operations leader to drive scalable growth and build a high-performing team in the new office.

You will own the Cape Town operations, align local market initiatives with global strategy, and leverage data to optimize conversion, retention, and lifetime value for partners in a