Cape Cod Outpatient Front Desk Assistant (Per Diem)

Spaulding Hospital Cape Cod; Sandwich (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Spaulding Rehabilitation Cape Cod is seeking a per diem Front Desk Assistant at the Outpatient Registration area in East Sandwich. You will perform both administrative and clinical-support tasks to ensure smooth patient flow and accurate scheduling.

This role supports check-in/out, billing processes, and patient record maintenance under supervision. Ideal candidates have 0–1 year healthcare office experience, strong computer skills, and the ability to manage multiple tasks with professionalism.

Qualifications

• High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No.
• Healthcare office experience 0-1 year required.
• Basic proficiency with all Office Suite.
• Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.

Skills

Office suite

Phone handling

Time management

Customer service

Education

High School Diploma or Equivalent

Job description

Spaulding Rehabilitation Cape Cod is seeking a per diem Front Desk Assistant at the Outpatient Registration area in East Sandwich. You will perform both administrative and clinical-support tasks to ensure smooth patient flow and accurate scheduling.

This role supports check-in/out, billing processes, and patient record maintenance under supervision. Ideal candidates have 0–1 year healthcare office experience, strong computer skills, and the ability to manage multiple tasks with professionalism.