Outpatient Rehab Scheduler

Cape Cod Healthcare Inc.; Hyannis (MA); Presencial; USD 29.000 - 47.000; Jornada completa

Descripción de la vacante

Cape Cod Hospital is seeking a patient‑facing Registration/Clerical Assistant for the Outpatient Rehabilitation Services Department in Hyannis, MA. You will register patients, pre-certify with payors, and schedule treatment appointments while handling phone inquiries and collecting demographics.

Daily tasks include verifying insurance, explaining financial responsibilities, maintaining records, and ensuring timely communication with patients and therapists.

Formación

• Ability to read, write and communicate in English.
• Two years recent experience (within the past 3 years) in a medical or rehab office, clinic, or comparable hospital experience.
• One year recent experience (within the past 3 years) working with third party payors including referrals.
• Successful passage of basic medical terminology course OR successful passage of the CCH Medical Terminology exam.
• Demonstrated computer keyboarding skills.

Responsabilidades

• Answers the phone in a timely, polite, and professional manner.
• Responds to telephone inquiries for information or appointments, and takes necessary messages.
• Receives telephone and in-person referrals for therapy services; records necessary demographic information.
• Greets and promptly acknowledges patients’ presence in the waiting room.
• Checks in new patients, giving patients the appropriate paperwork to complete, photocopies patient's insurance cards, and ensures physician order and insurance authorization is present and valid.
• Explains to patients any financial responsibility and has patient sign financial liability waiver if insurance authorization has not been confirmed.
• Obtains prior approvals and pre-certifications from third party payors for therapy services; documents approval numbers in medical record.
• Schedules initial appointment and ongoing series of treatment appointments for therapy services; pre-registers patient and inputs data into database.
• Prints necessary forms and labels for medical chart, assembles chart and places labels on each page.
• Maintains and files medical records and/or reports in proper format and makes available patient records and other materials for treatment, audit, study, or billing procedures.

Conocimientos

English communication

Keyboarding skills

Educación

High school graduate or GED

2 years medical/rehab office experience

Experience with third party payors

Medical terminology course or exam

Descripción del empleo

Cape Cod Hospital is seeking a patient‑facing Registration/Clerical Assistant for the Outpatient Rehabilitation Services Department in Hyannis, MA. You will register patients, pre-certify with payors, and schedule treatment appointments while handling phone inquiries and collecting demographics.

Daily tasks include verifying insurance, explaining financial responsibilities, maintaining records, and ensuring timely communication with patients and therapists.