Customer Experience Associate

Talentify; Oklahoma City (OK); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental

Paid time off

401K plan

Pension

Mass transit program

Base access

Job summary

The Army & Air Force Exchange Service (the Exchange) is hiring Customer Experience Associates at the Main Store and Express locations. You’ll greet customers, process transactions, assist with bagging, and help ensure a smooth checkout while engaging with shoppers.

This role supports service to Soldiers, Airmen, and families across US bases. Offers include comprehensive medical, dental, life and disability insurance, paid time off, shift differential, pension and 401K plans, base access, Mass

Qualifications

• Completion of High School or the equivalent.
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions

Responsibilities

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane
• Complete transactions accurately and efficiently while engaging customers in conversation
• Help customers by following proper bagging procedures and moving large or heavy items

Skills

High School completion

Learn and adapt to technology

Quick thinking

Education

High School diploma or equivalent

Job description

Job Description

Your Tinker Exchange is looking for talent like YOU, to be a part of our award winning team!
We are looking for Customer Experience Associates at various retail locations:

• Main Store
• Arnold Express (21+ Years of Age)
• Patrol Express (21+ Years of Age)
• Military Clothing and Sales

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange.
So what can you expect as a Customer Experience Associate at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation
• Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Career Area

Retail Operations

Supervisor

No

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Our Focus

We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Job Qualifications

- Completion of High School or the equivalent.
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements

• Required: Access to the military installation (Real ID*, Passport, Military ID, CAC ID, etc.)
  • *Federal agencies will not accept a driver's license or identification card for official purposes from any individual unless such license or card is a REAL ID - compliant driver's license or identification card issued by a state.

Salary Minimum

15.00

Salary Maximum

15.00

Job Type

Hourly

Number of Positions Remaining

1