Cannabis Wellness Specialist

Green Thumb; Town of Henrietta (NY); In loco; USD 20.000 - 29.000; Tempo pieno

Descrizione del lavoro

Green Thumb is seeking a Personal Care Specialist for its cannabis dispensary in the Town of Henrietta, NY. You will interact with patients and customers, educate on products and consumption methods, and recommend safe regimens while maintaining compliance with regulations.

The role requires strong customer service skills, reliability, and the ability to work varied shifts. You will support store operations, ensure product knowledge, and uphold safety and privacy standards in a fast-paced retail

Competenze

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible, and dependable attendance
• Must be 21 years or older
• Must pass all required background checks including state-specific cannabis employment requirements
• Possess valid driver’s license or state ID
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry

Mansioni

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required
• Follow security measures and safety compliance procedures
• Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House, Back of House, Maintenance, Other duties as assigned
• Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru
• Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts
• Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Other duties as assigned

Conoscenze

Customer service

Retail experience

Communication

POS systems

HIPAA compliance

Descrizione del lavoro

Green Thumb is seeking a Personal Care Specialist for its cannabis dispensary in the Town of Henrietta, NY. You will interact with patients and customers, educate on products and consumption methods, and recommend safe regimens while maintaining compliance with regulations.

The role requires strong customer service skills, reliability, and the ability to work varied shifts. You will support store operations, ensure product knowledge, and uphold safety and privacy standards in a fast-paced retail