Cannabis Wellness & Education Specialist

Green Thumb; Florida; On-site; USD 19,000 - 25,000; Full time

Job summary

Green Thumb is hiring Personal Care Specialists to engage with customers in our dispensary, educate on products and safety, and recommend suitable regimens. You’ll help ensure smooth store operations while upholding cannabis regulations.

This role requires strong customer service, reliability, and the ability to work varied shifts, including weekends, in a fast-paced retail environment. Prior cannabis experience is not required.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Be able to work a schedule inclusive of varying shifts including mornings, days, nights, and weekends.
• Must have reliable, responsible, and dependable attendance.
• Must be 21 years or older.
• Must pass all required background checks including state cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must comply with all cannabis industry regulations.
• Prior cannabis experience not required.

Responsibilities

• Engage with and assist patients/customers in a customer-facing, intimate retail environment.
• Educate on products, methods of consumption, and safety as part of patient interaction.
• Recommend safe and effective regimens based on individual needs and knowledge of GTI products.
• Promote a positive, customer-oriented store environment.
• Verify order deliveries for accuracy.
• Support management to ensure smooth store operations and regulatory compliance.
• Enforce local and state cannabis regulations and maintain store appearance.
• Keep sales floor stocked and presentable; maintain files as required.
• Follow security and safety procedures.
• Perform front-of-house and back-of-house duties (Check In, POS, Fulfillment, Inventory).
• Maintain cleanliness and presentation standards throughout the dispensary.

Skills

Customer service

Cannabis knowledge

Communication

HIPAA awareness

Attendance reliability

Professionalism

Adaptability

Tools

POS systems

Word processing

Spreadsheet software

Database management

Email

Job description

Green Thumb is hiring Personal Care Specialists to engage with customers in our dispensary, educate on products and safety, and recommend suitable regimens. You’ll help ensure smooth store operations while upholding cannabis regulations.

This role requires strong customer service, reliability, and the ability to work varied shifts, including weekends, in a fast-paced retail environment. Prior cannabis experience is not required.