Cannabis Wellness Lead & Team Coach

Verilife

State College (Centre County)

On-site

USD 19,000 - 28,000

Full time

5 days ago

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Job summary

Verilife in State College is seeking a Lead Wellness Advisor to guide customers in selecting cannabis products and uphold company standards. You will train new hires, ensure state compliance, and exemplify superior service across shifts, including weekends.

The role emphasizes leadership, coaching, and hands-on product education in a fast-paced retail setting with strong emphasis on accuracy and safety.

Qualifications

High School Diploma or equivalent.
1-2 years’ experience in customer service; cannabis experience preferred.
Flexibility to work shifts that may include opening, closing, weekends, and holidays.

Responsibilities

Assist Wellness Advisors in customer consultations and handling standard questions or complaints.
Educate customers on cannabis products and their effects to aid product selection.
Apply selling and cross-selling techniques to build baskets.
Verify documentation and IDs for customers.
Assist in accurate dispensing, packaging, and receipts.
Perform cash handling following SOPs and correct any discrepancies.
Maintain accurate records of dispensary activities in line with state regulations.
Conduct routine inventory counts and organize stock for compliance.
Assist with onboarding and training of Wellness Advisors and ensure day-to-day policy compliance.
Support opening/closing procedures and inventory reporting.