Cannabis Wellness Advisor

Verano; Ephrata (Lancaster County); On-site; USD 32,000 - 46,000; Full time

Job summary

Verano in Ephrata, PA seeks a Cannabis Advisor to deliver exceptional customer service and personalized cannabis education. You will guide customers through product options, explain usage methods, and help maintain accurate records while following regulatory guidelines.

The role emphasizes a positive attitude, teamwork, and ongoing cannabis education to support store operations and patient/customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of retail or hospitality experience preferred.
• Must be 21+ and able to obtain state badging.
• Interest in cannabinoids and product applications encouraged.
• Ability to operate computers, printers and MS Office tools.
• Familiarity with cannabis regulations and safety rules.

Responsibilities

• Deliver exceptional customer service and educational consultations.
• Assist customers and patients with product selection and usage guidance.
• Maintain accurate records and ensure compliance with METRC/BioTrack where applicable.
• Process transactions at POS and manage stock displays.
• Support store team and keep a clean, organized workspace.

Skills

Retail experience

Customer service

21+ years old

Compliance awareness

Computer literacy

Willingness to learn cannabinoids

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Verano in Ephrata, PA seeks a Cannabis Advisor to deliver exceptional customer service and personalized cannabis education. You will guide customers through product options, explain usage methods, and help maintain accurate records while following regulatory guidelines.

The role emphasizes a positive attitude, teamwork, and ongoing cannabis education to support store operations and patient/customer satisfaction.