Cannabis Retail Wellness & Sales Advisor

Verilife; Shamokin (Northumberland County); Vor Ort; USD 18.000 - 26.000; Teilzeit

Zusammenfassung

Verilife is seeking a Wellness Advisor to guide customers in selecting cannabis products, from recreational to medicinal and caregiver needs, while maintaining regulatory compliance. You will manage the customer lifecycle from check-in to checkout, with strong emphasis on training, development, and a personalized consultative sales approach.

The role offers a flexible part-time schedule (15–25 hours/week) including weekends and holidays, and involves inventory management, documentation, and

Qualifikationen

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Aufgaben

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming environment.
• Assist customers in product selection through education of different cannabis products and their varying impact.
• Apply effective selling and cross-selling techniques to build baskets.
• Verify proper documentation and ID for customers.
• Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
• Label and package customer orders.
• Perform accurate cash handling in the company’s POS system, following SOPs.
• Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with regulations.
• Perform routine inventory counts of all products.
• Ensure product stock is organized and meets compliance regulations.
• Assist managers with organizing sales floor merchandise and displays.
• Ensure security measures and safety compliance in the store.
• Assist in keeping the store organized and clean for customers and team.
• Escalate any employee or customer issues to management.

Kenntnisse

Customer service

Retail experience

Hospitality experience

Ausbildung

High School Diploma

Jobbeschreibung

Verilife is seeking a Wellness Advisor to guide customers in selecting cannabis products, from recreational to medicinal and caregiver needs, while maintaining regulatory compliance. You will manage the customer lifecycle from check-in to checkout, with strong emphasis on training, development, and a personalized consultative sales approach.

The role offers a flexible part-time schedule (15–25 hours/week) including weekends and holidays, and involves inventory management, documentation, and