Cannabis Wellness & Education Advisor

Renew Cannabis Co.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Verano Holdings Corp. seeks a Cannabis Advisor to deliver exceptional customer service and educational consulting, with patient record support as needed.

Greet customers, explain product options, ensure accurate online orders, maintain a clean store, and comply with state regulations in a fast-paced retail setting. This role requires curiosity about cannabinoids and terpenes and a willingness to learn, supporting managers and fellow Advisors.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers with a positive attitude.
• Be an advocate of cannabis customer care.
• Educate customers on cannabis products and how they can be used.
• Build rapport with regular customers to promote repeat business.
• Maintain a clean, organized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Comply with local and state regulations and METRC/BioTrack inventory systems.

Skills

Customer service

Cannabinoids knowledge

Education

High School Diploma or equivalent

Tools

POS system

METRC

BioTrack

Job description

Verano Holdings Corp. seeks a Cannabis Advisor to deliver exceptional customer service and educational consulting, with patient record support as needed.

Greet customers, explain product options, ensure accurate online orders, maintain a clean store, and comply with state regulations in a fast-paced retail setting. This role requires curiosity about cannabinoids and terpenes and a willingness to learn, supporting managers and fellow Advisors.