Cannabis Wellness Advisor — Retail & Education

Verano; Pittsburgh (Allegheny County); On-site; USD 36,000 - 56,000; Full time

Job summary

Verano is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in a retail setting. You will help customers and patients understand cannabis as a wellness product, assist with selection, and support store operations.

The role emphasizes compliance, accuracy in online orders, and ongoing cannabis education. A positive attitude and teamwork are essential in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and comply with local/state regulations.
• Willingness to learn about cannabinoids, terpenes and product usage.
• Familiarity with office equipment and basic software.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and educate on products for wellness.
• Help customers navigate cannabis and explain types, methods, and efficacy.
• Build rapport with regular customers to promote repeat business.
• Maintain clean, organized storefront and stock displays.
• Process transactions at POS and ensure inventory accuracy in METRC/ BioTrack.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Education

High School Diploma or equivalent

Job description

Verano is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in a retail setting. You will help customers and patients understand cannabis as a wellness product, assist with selection, and support store operations.

The role emphasizes compliance, accuracy in online orders, and ongoing cannabis education. A positive attitude and teamwork are essential in a fast-paced environment.