Cannabis Care & Education Specialist

Renew Cannabis Co.; Abington Township (PA); On-site; USD 38,000 - 46,000; Full time

Job summary

Verano Holdings Corp. seeks a Cannabis Advisor to deliver personalized customer service and educational guidance in a retail setting. You will help customers understand cannabis products, navigate selections, and ensure accurate order processing while maintaining compliance with state regulations.

The role emphasizes ongoing product education, teamwork, and maintaining a clean, compliant store environment to support a positive patient/customer experience.

Qualifications

• High School Diploma or equivalent is required.
• 1-2 years of retail or hospitality experience preferred.
• Willingness to learn cannabinoids, terpenes and product usage methods.
• Ability to operate computers and basic software (Word, Excel, email).
• Understand applicable local/state cannabis laws and safety regulations.

Responsibilities

• Provide exceptional customer service and educational consulting to customers and patients.
• Assist customers in navigating cannabis products and education without giving medical advice.
• Build rapport to promote repeat business and ensure accurate online order pickup.
• Maintain clean workstation and assist with inventory displays.
• Complete POS transactions and ensure inventory systems are updated.

Skills

Customer service

Cannabis knowledge

Retail experience

POS proficiency

Education

High School Diploma

Job description

Verano Holdings Corp. seeks a Cannabis Advisor to deliver personalized customer service and educational guidance in a retail setting. You will help customers understand cannabis products, navigate selections, and ensure accurate order processing while maintaining compliance with state regulations.

The role emphasizes ongoing product education, teamwork, and maintaining a clean, compliant store environment to support a positive patient/customer experience.