Part-Time Cannabis Wellness Advisor

Verano Holdings; Buchanan Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Verano Holdings is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in a retail environment. You will assist customers and patients, navigate product options, and help ensure compliant handling of inventory and orders.

The role emphasizes ongoing cannabis education, accurate POS processing, and collaboration with store leadership to promote patient and customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software (Word, Excel, email).
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Educate customers on cannabis products and usage.
• Build rapport with regular patients/customers to promote repeat business.
• Work well in a fast-paced, dynamic retail environment.
• Provide information on product types, methods and efficacy (no medical advice).
• Participate in ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized, and sanitized workstation/storefront.
• Ensure accuracy of online orders before pick-up.
• Understand and apply compliance regulations as required by law.
• Stock, merchandise, and replenish displays of inventory.
• Complete POS transactions and ensure METRC/BioTrack updates.

Skills

Customer service

Retail experience

Cannabis knowledge

Education/consulting

Education

High School Diploma

Tools

Word

Excel

METRC

BioTrack

POS systems

Job description

Verano Holdings is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in a retail environment. You will assist customers and patients, navigate product options, and help ensure compliant handling of inventory and orders.

The role emphasizes ongoing cannabis education, accurate POS processing, and collaboration with store leadership to promote patient and customer satisfaction.