Cannabis Wellness Advisor

Renew Cannabis Co.; Naperville (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Verano Holdings Corp. is seeking a Cannabis Advisor to provide exceptional customer service, educational guidance, and patient record support as needed. The role involves greeting customers, educating on cannabis products, and helping navigate purchases in a compliant retail setting.

Responsibilities include maintaining a clean storefront, ensuring order accuracy at pickup, staying compliant with state regulations, and assisting the team with daily operations in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Educate customers on cannabis products and their uses (not medical advice).
• Build rapport with regular customers to promote repeat business.
• Assist with navigating products and facilitate a smooth POS experience.
• Maintain a clean, organized, and sanitized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Stock and replenish displays in compliance with regulations.
• Support managers and other Cannabis Advisors as needed.

Skills

Customer service

Retail experience

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Word

Excel

Job description

Verano Holdings Corp. is seeking a Cannabis Advisor to provide exceptional customer service, educational guidance, and patient record support as needed. The role involves greeting customers, educating on cannabis products, and helping navigate purchases in a compliant retail setting.

Responsibilities include maintaining a clean storefront, ensuring order accuracy at pickup, staying compliant with state regulations, and assisting the team with daily operations in a fast-paced environment.