Cannabis Wellness Advisor

Verano; Miami (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Verano is seeking a Cannabis Advisor to deliver exceptional customer service and personalized product education for customers and patients in a retail setting.

Responsibilities include guiding product selection, maintaining a clean, compliant store, and processing orders with attention to METRC/BioTrack inventory accuracy. Candidates should be 21+, with 1–2 years retail experience and a willingness to learn about cannabinoids.

Qualifications

• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with regulations.
• Background check and state badging required.
• Willing to learn about cannabinoids, terpenes, and product use.
• Able to use Word, Excel, email and related software.

Responsibilities

• Provide exceptional customer service and educational consulting.
• Assist customers and patients with cannabis product navigation.
• Build rapport to promote repeat business.
• Maintain clean, organized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Stock and replenish inventory displays.
• Process POS transactions and update inventory systems (METRC, BioTrack).
• Comply with local and state cannabis regulations.

Skills

Customer service

Cannabis product knowledge

Communication skills

Sales oriented

Education

High School Diploma or equivalent

Job description

Verano is seeking a Cannabis Advisor to deliver exceptional customer service and personalized product education for customers and patients in a retail setting.

Responsibilities include guiding product selection, maintaining a clean, compliant store, and processing orders with attention to METRC/BioTrack inventory accuracy. Candidates should be 21+, with 1–2 years retail experience and a willingness to learn about cannabinoids.