Cannabis Wellness Consultant

Zen Leaf; Reno (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Zen Leaf in Reno is seeking a Cannabis Advisor to provide exceptional customer service, education, and compliant support in a busy retail setting. You will greet customers, explain product types and usage, and help navigate selections while maintaining accurate records and a clean store front.

You will work with the team to uphold safety and state regulations, stock displays, process POS transactions, and assist with ongoing cannabis education and product recommendations for wellness.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21+ and comply with all local, state, and company regulations.
• Criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software e.g. Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Educate customers on cannabis products and usage.
• Build rapport with regular customers to promote repeat business.
• Work well with others in a fast-paced retail environment.
• Provide information on product types, methods, and efficacy (not medical advice).
• Be open to ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Understand and apply compliance regulations as required by local/state laws.
• Stock, merchandise, and replenish displays of inventory.
• Complete transactions at the POS and ensure inventory systems update accurately.

Skills

Customer service

Communication

Retail experience

Hospitality experience

Tech basics

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Zen Leaf in Reno is seeking a Cannabis Advisor to provide exceptional customer service, education, and compliant support in a busy retail setting. You will greet customers, explain product types and usage, and help navigate selections while maintaining accurate records and a clean store front.

You will work with the team to uphold safety and state regulations, stock displays, process POS transactions, and assist with ongoing cannabis education and product recommendations for wellness.