Cannabis Wellness Concierge

Green Thumb Industries (GTI); Wyomissing (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Green Thumb Industries (GTI) seeks a friendly Personal Care Specialist to guide patients and customers through product selections in-store, much like a trusted barista. You will educate on products, consumption methods, and safety while recommending regimens tailored to individual needs.

As a GTI ambassador, you maintain compliance with cannabis regulations, support daily store operations, and ensure a positive, customer-focused shopping experience for all visitors.

Qualifications

• Experience in customer-facing retail settings.
• Ability to follow policies and procedures in a regulated industry.
• Strong communication and listening skills.
• Familiarity with POS systems and terminal operations.
• Commitment to compliance with cannabis regulations and safety standards.

Responsibilities

• Assist patients/customers in a retail environment.
• Educate customers on products, methods, and safety.
• Recommend appropriate regimens based on needs.
• Maintain a clean, compliant, well-stocked sales floor.
• Support store operations and verify deliveries.

Skills

Customer service

POS experience

Communication

HIPAA compliance

Regulatory knowledge

Education

High school diploma

Tools

POS software

Job description

Green Thumb Industries (GTI) seeks a friendly Personal Care Specialist to guide patients and customers through product selections in-store, much like a trusted barista. You will educate on products, consumption methods, and safety while recommending regimens tailored to individual needs.

As a GTI ambassador, you maintain compliance with cannabis regulations, support daily store operations, and ensure a positive, customer-focused shopping experience for all visitors.