Cannabis Wellness Concierge

Green Thumb Industries Inc.; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Green Thumb Industries Inc. is seeking a Personal Care Specialist to engage customers in a retail cannabis setting, guiding product selection and administration methods. You will educate customers on usage, safety, and regulatory requirements, while helping to maintain store operations and inventory.

The role emphasizes strong communication, reliability, and adherence to cannabis regulations, with opportunities to grow within a supportive team.

Qualifications

• Minimum 1 year of customer service experience, preferably in retail.
• Interest or experience with cannabis products is a plus.
• Knowledge of safety and product handling protocols.
• Ability to explain products and dosing to customers clearly.
• Familiarity with POS systems and transactions.
• Willingness to comply with cannabis regulations.

Responsibilities

• Engage customers in a retail cannabis environment from entry to checkout.
• Educate customers on products, consumption methods, and safety.
• Recommend safe, effective regimens based on customer needs.
• Help ensure store operations run smoothly and compliantly.
• Assist in checking orders and inventory as needed.
• Maintain store appearance, stock, and cleanliness.

Skills

Customer Service

Cannabis Knowledge

Communication Skills

POS Experience

Regulatory Compliance

Team Collaboration

Attention to Detail

Job description

Green Thumb Industries Inc. is seeking a Personal Care Specialist to engage customers in a retail cannabis setting, guiding product selection and administration methods. You will educate customers on usage, safety, and regulatory requirements, while helping to maintain store operations and inventory.

The role emphasizes strong communication, reliability, and adherence to cannabis regulations, with opportunities to grow within a supportive team.