Cannabis Wellness Concierge

Green Thumb Industries; Quincy (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to greet customers in our Quincy dispensary, guide patients through our product menu, and educate on consumption methods and safety. You will recommend regimens tailored to individual needs and maintain expert knowledge of GTI products.

This role requires at least one year of customer service experience in a retail setting, reliability, and the ability to work varied shifts.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Ability to work varying shifts including mornings, days, nights, and weekends to meet business needs.
• Must pass all required background checks including state cannabis employment requirements.
• Must be 21 years or older and possess valid driver's license or state ID.

Responsibilities

• Engage with and assist patients and customers in a retail environment
• Educate on products, methods of consumption, and safety as part of patient interaction
• Recommend a safe and effective regimen based on customer needs and product knowledge
• Support store operations to ensure smooth, compliant dispensary operations
• Verify deliveries for accuracy and maintain inventory counts
• Uphold cleanliness, safety, and presentation standards throughout the dispensary
• Follow security measures and safety compliance procedures

Skills

Customer service

POS systems

Cannabis knowledge

Communication skills

Team collaboration

Adaptability

HIPAA compliance

Tools

POS systems

Job description

Green Thumb Industries is seeking a Personal Care Specialist to greet customers in our Quincy dispensary, guide patients through our product menu, and educate on consumption methods and safety. You will recommend regimens tailored to individual needs and maintain expert knowledge of GTI products.

This role requires at least one year of customer service experience in a retail setting, reliability, and the ability to work varied shifts.