Cannabis Wellness Concierge

Green Thumb Industries (GTI); Mulberry (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Rise Personal Care Specialist for our Florida dispensary. You will guide patients and customers through our product menu, educating on consumption methods and safety to ensure a compliant, positive shopping experience.

The role emphasizes friendly service, accurate order handling, and collaboration with management to maintain stock, security, and cleanliness standards.

Qualifications

• At least one year of customer service experience, preferably in retail.
• Ability to work varying shifts including mornings, days, nights, and weekends.
• Must be 21 years or older and pass background checks for cannabis employment.
• Must have a valid driver’s license or state ID and comply with cannabis regulations.
• Strong communication skills, both written and spoken.
• Ability to operate POS systems and learn GTI product information.

Responsibilities

• Engage with and assist patients/customers in a retail environment.
• Educate on products, consumption methods, and safety as part of patient interaction.
• Recommend safe, effective regimens based on customer needs and product knowledge.
• Maintain a positive, customer-oriented store atmosphere.
• Verify order deliveries for accuracy.
• Support management to ensure compliant, smooth store operations.

Skills

Customer Service

POS systems

Cannabis knowledge

Communication

Team player

HIPAA compliance

Driver’s license

Tools

POS software

Job description

Green Thumb Industries (GTI) is seeking a Rise Personal Care Specialist for our Florida dispensary. You will guide patients and customers through our product menu, educating on consumption methods and safety to ensure a compliant, positive shopping experience.

The role emphasizes friendly service, accurate order handling, and collaboration with management to maintain stock, security, and cleanliness standards.