Cannabis Wellness Concierge

Green Thumb; Effingham (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb seeks a personable Personal Care Specialist to engage customers in a cannabis retail environment and guide them toward suitable products and consumption methods. You will educate on safety, maintain high service standards, and support daily store operations.

The role requires 1+ year of retail or customer service experience, ability to work varied shifts, and compliance with state cannabis regulations. Competitive pay is offered for motivated team members.

Qualifications

• At least 1 year of customer service experience in retail or similar setting.
• Must be 21 years or older and pass background checks including state cannabis requirements.
• Reliable, responsible attendance and schedule flexibility (mornings, days, nights, weekends).

Responsibilities

• Engage with and assist patients/customers in a retail cannabis environment.
• Educate customers on products, methods of consumption, and safety aspects.
• Recommend safe, effective regimens and stay up to date on product knowledge.
• Support store operations and ensure compliance with applicable rules and regulations.
• Verify order deliveries for accuracy and assist management as needed.

Skills

Customer service

Cannabis knowledge

Communication skills

Teamwork

Professionalism

HIPAA awareness

Tools

POS systems

Job description

Green Thumb seeks a personable Personal Care Specialist to engage customers in a cannabis retail environment and guide them toward suitable products and consumption methods. You will educate on safety, maintain high service standards, and support daily store operations.

The role requires 1+ year of retail or customer service experience, ability to work varied shifts, and compliance with state cannabis regulations. Competitive pay is offered for motivated team members.