Cannabis Wellness Concierge

Green Thumb Industries; Eagan (MN); On-site; USD 19,320 - 27,517; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage customers at the dispensary, educate on products, and provide tailored recommendations. You will handle front-of-house POS interactions, maintain a welcoming environment, and support daily store operations in a compliant, customer-centric setting.

The role emphasizes reliable attendance, adaptability to varied shifts, and a strong commitment to safety and regulatory requirements in the cannabis industry.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Must be 21 years or older and pass all required background checks including state cannabis employment requirements.
• Must possess valid driver's license or state ID and comply with all legal or company cannabis regulations.

Responsibilities

• Engage with customers in a front-facing retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe, effective regimens based on needs and product knowledge.
• Support store operations to ensure compliance and smooth daily activities.
• Maintain inventory, assist with deliveries verification, and uphold cleanliness.

Skills

Customer service

POS systems

Communication

HIPAA knowledge

Tools

POS software

Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage customers at the dispensary, educate on products, and provide tailored recommendations. You will handle front-of-house POS interactions, maintain a welcoming environment, and support daily store operations in a compliant, customer-centric setting.

The role emphasizes reliable attendance, adaptability to varied shifts, and a strong commitment to safety and regulatory requirements in the cannabis industry.